ANSETT RESERVATION CENTRE
Glenn Smith Associates, Architects
Location Launceston
Project Budget $6m
Client Contact Mr. Bud Townsing, Department of
State Development, Launceston.
Tel: 6336 2501
Delivery Method Guaranteed Maximum Price Contract
Date Stage 1 April 1996 Ð October 1996
Stage 2 1997
Description Tasmania's first major call centre which
set a new benchmark for call centres in
Australia. Stages 1 ($3m) completed from
design to handover in 7 months.
Awards RAIA Design Award
WESTPAC TELEPHONE BANKING CENTRE
Glenn Smith Associates, Architects
Location Launceston
Project Budget $8m
Client Contact Mr. Peter Flood, Westpac Telephone
Banking Telephone 02 9226 2111
Delivery method Guaranteed Maximum Price Contract
Date 1998 Ð Ô99
Description 250 seat Telephone Banking Call Centre,
with high security I.T/data/comms.
Infrastructure provision.
Includes staff amenities, meeting facilities
and extensive site development.
Award RAIA Design Award
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