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ANSETT RESERVATION CENTRE

Glenn Smith Associates, Architects

Location Launceston

Project Budget $6m

Client Contact Mr. Bud Townsing, Department of
State Development, Launceston.
Tel: 6336 2501

Delivery Method Guaranteed Maximum Price Contract

Date Stage 1 April 1996 Ð October 1996
Stage 2 1997

Description Tasmania's first major call centre which set a new benchmark for call centres in Australia. Stages 1 ($3m) completed from design to handover in 7 months.

Awards RAIA Design Award

WESTPAC TELEPHONE BANKING CENTRE

Glenn Smith Associates, Architects

Location Launceston

Project Budget $8m

Client Contact Mr. Peter Flood, Westpac Telephone
Banking Telephone 02 9226 2111

Delivery method Guaranteed Maximum Price Contract

Date 1998 Ð Ô99

Description 250 seat Telephone Banking Call Centre, with high security I.T/data/comms. Infrastructure provision. Includes staff amenities, meeting facilities and extensive site development.

Award RAIA Design Award


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